Auto365 Africa collects personal information only where it is necessary to operate our services. Personal information may be collected when:
- You create an account
- You contact us
- You subscribe to communications
- You interact with vendors or services on the platform
Information Collection Transparency
At or before the time of collection, we take reasonable steps to ensure that you are informed about:
- Who we are
- Why the information is collected
- How it will be used
- The consequences of not providing the information
We may use or disclose personal information for the primary purpose for which it was collected, including:
- Providing services to users and vendors
- Account administration and record-keeping
- Technical support and platform maintenance
Related and Secondary Purposes
We may also use personal information for related purposes where it would reasonably be expected.
Additional Disclosure Scenarios
In addition, we may use or disclose personal information where:
- You have given consent
- It is necessary to prevent a serious threat to health or safety
- It is required for investigating suspected unlawful activity
- Disclosure is required or authorized by law
- It is necessary for law enforcement or legal proceedings
Our website may contain links to third-party websites. These websites may collect personal information about you independently.
ā ļø Important Notice
Auto365 Africa is not responsible for the privacy practices, policies, or content of third-party websites. We encourage users to be aware when they leave our site and to read the privacy policies of every website that collects personally identifiable information.
Auto365 Africa places strong importance on the security of all information associated with our users, vendors, partners, and contractors.
š Our Security Commitment
We implement reasonable technical and organizational security measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Auto365 Africa retains personal information you provide to us, including contact details, account details, and transaction-related information, to:
- Verify user identity
- Maintain accurate records
- Comply with legal and accounting obligations
Storage and Access Control
This information is stored on secure servers in controlled environments. Access to stored information is restricted to authorized personnel only and protected by authentication and access controls.
ā ļø Important Security Note
No absolute guarantee: While we take all reasonable steps to protect your personal information, no data transmission over the internet can be guaranteed to be 100% secure. As such, any information transmitted to us is done at your own risk.
Your responsibility: You are responsible for maintaining the confidentiality of your account credentials. Please exercise caution whenever you are online.
Auto365 Africa is committed to maintaining accurate, up-to-date, and relevant personal information.
Your Rights
You may request access to your personal information or request correction of inaccurate information, subject to applicable privacy laws. Requests can be made by contacting our Designated Officer via email.
Privacy Protection
To protect confidentiality, personal information will only be provided where we are satisfied the request relates to the correct individual. If we refuse access or correction, we will provide reasons for the refusal as required by law.
ā¹ļø How to Request Your Information
To request access to or correction of your personal information, please contact us via email at info@auto365africa.co.tz with your request details.
When you visit the Auto365 Africa website, our systems may automatically collect information including:
- IP address
- Date and time of visit
- Pages viewed
- Files downloaded
How We Use Cookies
This information is used solely for analytics, security, and service improvement purposes. We may also collect non-personal information such as browser type or referring websites. This data cannot be used to identify you and is used only to improve our services and user experience.
Key Points About Cookies:
- Non-personal information collected for analytics
- Used to enhance user experience
- Data cannot identify individual users
- Security monitoring and improvement purposes
Auto365 Africa may transfer personal information to service providers or partners located outside your country only where such transfer is permitted by applicable data protection laws, including Tanzanian privacy law or other relevant regulations.
International Transfer Protection
Where international transfers occur, we take reasonable steps to ensure that your personal information is protected to a standard consistent with this Privacy Policy.
ā” International Data Protection
We ensure that any international transfers of your data comply with applicable laws and maintain the same level of protection as outlined in this policy.
If you have a complaint regarding this Privacy Policy or the handling of your personal information, please contact us in the first instance via email.
Complaint Process
Auto365 Africa will investigate all complaints and attempt to resolve any breach or concern promptly and fairly. If you are not satisfied with the outcome, you may escalate the matter to an independent authority in accordance with applicable law.
š§ Filing a Complaint
To file a complaint, please email us at info@auto365africa.co.tz with details of your concern. We will acknowledge receipt and work to resolve the matter promptly.
Auto365 Africa reserves the right to update or modify this Privacy Policy at any time.
How We Notify Changes
Any changes will be effective immediately upon publication on our website. We encourage users to review this page regularly to stay informed about how we protect personal information.
š Stay Informed
We recommend reviewing this Privacy Policy periodically to ensure you are aware of any updates or changes to how we handle your personal information.
By using the Auto365 Africa website or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
ā Your Consent
Your continued use of our platform constitutes your acceptance of this Privacy Policy and our privacy practices. If you do not agree to our privacy practices, please do not use our services.
If you require further information regarding this Privacy Policy or wish to exercise your privacy rights, please don't hesitate to get in touch with us. We're here to help and address any concerns you may have about your privacy.
This Privacy Policy was last updated on December 23, 2024. We reserve the right to modify this policy at any time. Please review this page periodically for updates to ensure you are aware of how we protect your personal information.
